Who we help

Built for organizations of 25 to 250 people.

actually. provides independent technology guidance to organizations that rely heavily on technology but have no independent executive reviewing risk, performance and strategy.

Colleagues at work in a modest daylit Canadian office with exposed brick, two in conversation over papers, black and white
The organizations we work with.

The profile

Our clients, typically.

Privately owned or member-based organizations
25 to 250 employees
Operating in Canada
Supported by an MSP, internal IT team or both
Investing significantly in technology
Concerned about cybersecurity
Growing, changing or professionalizing
Seeking clearer executive-level reporting

Two engagements, one with a Canadian engineering consultancy and one with a Canadian manufacturer, are described in full.

01

Financial Services

Financial Services companies operate in fast-moving environments where downtime, payment fraud, compromised accounts and lost project information can create immediate financial consequences.

We help review:

Mobile device security
Microsoft 365
Employee turnover and access
Vendor payment controls
File access
Backup and recovery
Cybersecurity procedures
MSP performance
Growth planning
A modest financial operations office, two short rows of desks receding toward a tall window, one person reading a printed statement, black and white
Where an outage is measured in transactions.
02

Law Firms and Professional Services

Professional-services firms hold confidential information, rely heavily on email and documents, and face growing client expectations around cybersecurity.

We help review:

Identity and access
Email security
Document management
Remote access
Employee onboarding and offboarding
Data retention
Backup and recovery
Cyber-insurance requirements
Third-party providers
Business continuity
Technology strategy
A lawyer sliding one binder from a tall shelf in a narrow aisle of matter files in a law office, black and white
Client confidence, held in the files.
03

Associations and Unions

Associations and unions manage member information, financial records, communications, benefits information and sensitive internal documents.

We help leadership understand:

Who has access
Where information is stored
Whether systems are protected
How providers are performing
Whether recovery plans are realistic
How technology spending is governed
What risks should be reported to the board
Members seated in rows facing a low stage in a high ceilinged meeting hall, long bars of light across a wooden floor, black and white
Accountable to the membership.
04

Owner-Managed Businesses

Owners often receive technology information through a single provider or internal employee. This can make it difficult to evaluate performance objectively.

We provide the owner with an independent view of:

Risk
Spending
Provider performance
Future investment
Staffing
Cybersecurity
Major projects
Business continuity
A business owner in shirtsleeves walking his light manufacturing floor in conversation with a worker, black and white
The owner is the last line of oversight.
05

Businesses in Transition

Independent review is especially valuable during moments of significant change, when the technology environment is most exposed.

Independent review is especially valuable during:

Acquisitions
Sales
Leadership transitions
Provider changes
Rapid growth
Office moves
Cloud migrations
Security incidents
Restructuring
Major system implementations
An office mid move, packing boxes stacked on a desk island and unplugged monitors leaning together, black and white
Nothing exposes a system like moving it.

Your organization does not need to be technical.

It needs technology that is accountable to the business.