About
Technology deserves independent oversight.
actually. was created to help business leaders understand what is really happening inside one of the most important and least transparent parts of their organization.
The founder
Three decades in business technology.
For more than three decades, Andre has worked in business technology as an entrepreneur, advisor and technology-services leader.
He founded his first technology business in 1995 and built it from a part-time operation into an established technology management and consulting company serving small and mid-sized organizations.
Over the years, he saw the industry from both sides. He saw the value that strong technology providers create.
He also saw the structural problem facing business owners: the same company responsible for selling, implementing, managing and monitoring the technology is often the only company explaining whether everything is working properly. A major conflict of interest.
He saw a shortcoming in the industry that has still not been fixed, and that is oversight and governance. Plumbers need licenses. Why not IT professionals?
Most business owners are not equipped to independently assess those answers. They should not have to be.
actually. was created to provide that independent perspective.
Mission
To bring independent oversight, evidence and accountability to business technology.
We believe every business leader should be able to understand:
Vision
A business technology industry where trust is supported by evidence.
Our vision is not to undermine technology providers. It is to raise the standard of governance across the industry.
We want responsible providers to be recognized for good work, incomplete work to become visible and business leaders to make better-informed decisions.
Principles
How we do the work.
Tell the truth clearly
We do not hide important findings inside technical language.
Follow the evidence
A dashboard, invoice or verbal assurance is not always sufficient.
Respect the people doing the work
Technology is complex. Problems are not automatically evidence of negligence.
Put the business first
Technology should support safety, service, productivity, profitability and growth.
Recommend only what is necessary
More technology is not always better technology.
Make accountability constructive
The objective is improvement, not blame.
Know what is happening. Understand what matters. Decide what comes next.